Responsible Gaming
Gaming Should Be Entertainment
At 9kboss, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we strive to provide an engaging experience, it's important to approach gaming responsibly and within your means.
Remember: the house always has a mathematical advantage. Only gamble with money you can afford to lose.
Age Verification
In India, you must be at least 18 years old (or the legal age in your state, whichever is higher) to participate in gaming activities on viamilano.in. We take age verification seriously and comply with all local regulations.
If you are under the legal age, please do not register or attempt to use our services.
Warning Signs of Problem Gambling
Do any of the following apply to you? If so, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Spending more time or money on gaming than planned
- Hiding your gaming activities from family or friends
- Feeling anxious, irritable, or restless when not gambling
- Borrowing money or using savings to finance gaming
- Neglecting work, school, or family responsibilities due to gaming
- Lying to others about the extent of your gaming
- Gaming to escape stress, anxiety, or other emotional problems
- Inability to stop or reduce gaming despite wanting to
- Using gaming as a solution to financial difficulties
If you recognize any of these signs, please reach out for support immediately.
Self-Help Tools & Controls
We provide several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Cap the amount you're willing to lose over a set period
- Reality Checks: Receive periodic reminders about how long you've been gaming and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gaming
- Account Closure: Permanently close your account if you wish to stop gaming altogether
To access these tools, please visit your account settings or contact our customer support team.
Get Help – Support Organizations
If you're struggling with problem gambling, professional help is available. Here are trusted organizations that can provide support:
India
- All India Gaming Federation (AIGF) – Promotes responsible gaming in India
- National Institute of Mental Health and Neuro Sciences (NIMHANS), Bangalore – Offers counseling and treatment for gambling addiction
International Resources
- UK: GamCare – Free counseling and support (www.gamcare.org.uk)
- UK: GamStop – National self-exclusion scheme (www.gamstop.co.uk)
- Australia: Gambling Help Online – Counseling and support services (www.gamblinghelponline.org.au)
- Canada: Responsible Gambling Council – Education and support (www.responsiblegambling.org)
- USA: National Council on Problem Gambling – 1-800-GAMBLER helpline (www.ncpgambling.org)
These organizations offer free, confidential support and can help you develop a plan to manage your gaming.
If You Need Help
If you believe you have a problem with gambling, or if someone you know does, please seek professional help today. There is no shame in reaching out – problem gambling is a recognized condition, and recovery is possible.
Contact one of the support organizations listed above, or reach out to our customer support team to access self-exclusion tools and resources.